Independent Brands Australia Pty Ltd - Privacy Policy


Independent Brands Australia Pty Ltd ABN 52 097 248 621 and its related bodies corporate (IBA) is committed to the protection of personal privacy within the scope of applicable law. This Privacy Policy covers IBA's treatment of personally identifiable information that we collect or hold about individuals.


The information we collect: IBA may collect information about you such as your name, associated company names, address, e-mail and other contact details, position, occupation, business and financial information and information about products or services you have obtained from us or are interested in. Where practicable, we will make the purpose for which we collect personal information clear at the time of collection. If you do not provide us with certain information we may be unable to provide you with access to our services or products. Users can generally visit IBA websites without revealing who they are or other personal information. IBA will not collect any personal information about visitors to its websites except when they knowingly provide it. Our websites may also provide links or references to non-IBA websites and resources. Such websites and resources are not subject to this Privacy Policy. You should review the privacy policy of each individual non-IBA website you access via links from our websites and assess whether the policy of each non-IBA website is satisfactory to you before you use that website.


Cookies: The IBA websites use cookies to track user traffic patterns and to better serve you when you revisit the website. A cookie is a small data file that a website may write to your hard drive when you visit it. A cookie file can contain information, such as a user ID which the website uses to track the pages you have visited. You can refuse all cookies by turning them off in your browser. However, full functionality for the IBA websites requires the use of cookies.


How we use your infromation: IBA will use the personal information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorised or required by law. Generally we will only use and disclose your personal information as follows:


  • to establish and maintain your relationship with IBA, including in some cases disclosing your name and address (as required by law) and providing you with information necessary to allow you to remain in contact with IBA;
  • to provide the products or services you have requested from IBA and keep a record of them;
  • to provide credit to you, which may include disclosures to credit reporting agencies;
  • to answer your inquiry;
  • to register you for events or promotions;
  • to assist us to make IBA's services and products more valuable or useful to you;
  • to undertake direct marketing of products or services of IBA and other parties and to keep you informed of new developments we believe may be of interest to you. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications;
  • to third parties who work with us in our business and provide, promote or improve the products or services you have requested or are interested in, such as manufacturers and suppliers, couriers and delivery contractors, marketing consultants and promotions companies, website hosts and IT consultants and professional advisers such as management consultants, lawyers and accountants.

Access to your information: You can request access to the personal information that IBA holds about you by contacting our Privacy Officer as set out below. We will provide you with access to your personal information unless we are legally authorised to refuse your request. We may charge a reasonable amount for providing access. If you wish to change personal information that is out of date or inaccurate at any time please contact us.