IT'S ALL HERE

WONDERING HOW IT WORKS?

We’ve answered the most common questions below, so you can spin with confidence.

FAQs

 

GAME PLAY

Do I need to purchase something to enter?

No purchase is required.

How old do I need to be to enter?

Entrants must be 18yrs+.

Can anyone enter?

Anyone can enter the Win Cellar whether you're a current shopper or not, if you are old enough and have not spun the wheel already today. Once you spin the wheel you will need to wait until midnight before you are able to spin again.

How do I play?

Click here to Spin to Win with the Win Cellar

I'm trying to scratch but it won't let me / How many times can I enter?

You can enter once, daily, for the duration of the campaign. If you try to play twice in the same day you will see a countdown showing how long until you can play again.

Can I win more than once?

Yes, you can win more than once. Every spin is a chance to win an instant prize or gain an entry into our major prize draw - so the more you play, the higher your chances of winning.

 

INSTANT PRIZES

 

What can I win?

You can win instant gift cards, online coupon codes, Cellarbrations Top Drop Rewards points, branded merchandise and a chance to win one of 3 major prizes. You can find out more here

When will my prize be sent to me? How long will it take?
  • Okunoto Hibachi Grill and a $500 CBN Digital Gift Cards will be mailed via our partner, and you can look to receive them within 30 days.
  • $100 Great Northern merch codes will be sent via email instantly; please remember to also check your spam folder.
  • 350mL bottle of Cointreau will be mailed via our partner, and you can look to receive them within 30 days.
  • $20 off select products online codes will be sent via email instantly; please remember to also check your spam folder.
  • Cellarbrations gift card will be sent their card via Aus Post the following business day – please allow 5–10 business days for it to be delivered.
  • Top Drop Rewards points will take up to 3 business days to appear in your account.
Where can I use the instant win gift cards?

All $10 gift cards can be used at participating Cellarbrations stores, if you’d like to find your nearest participating store  Click here. All partner card details can be found on your winning email with full instructions.

I won a $20 off select products unique code to use on your website but I'm having difficulty using it.

Please contact us here quoting your code so we can look into this for you.

I won a $100 Great Northern merch code but I'm unable to use it.

All merch codes have been supplied by our partner. For any queries please contact them here and they'll be only too happy to help.

I won a gift card, but I haven't received my card in the mail, please help

You will receive a confirmation email; if this is received, your card should be on its way. If it doesn't arrive within one week post receiving your confirmation email, please fill out the form here and our team will come back to you ASAP.

I have moved address since I won my prize, can I change my address?

Please contact us here as soon as possible to confirm your details. If the prize is returned to sender, we can resend it however, there may be a postage fee involved.

I think I entered the incorrect postal address, can I change it please?

Please contact us here and we will update your details and come back to you ASAP.

Is there a minimum spend to redeem my Cellarbrations instant prize?

$10 gift card: There is no minimum spend required when using your card instore. Our gift cards arrive activated and ready to use.

Top Drop Rewards Points: There is no minimum spend required when using your Points. As soon as your points are loaded to your account feel free to head into your home store to spend them.

I won Top Drop Rewards points, but I haven’t received them in my account, please help

You’ll receive a confirmation email letting you know your points are being processed, which can take 3–5 business days. Once your points are updated, you’ll get another email with your total balance. If it’s been more than 5 business days since your confirmation email, please contact our team at [email protected] and we’ll assist you.

I won Top Drop Rewards points, where can I use them?

You can redeem your loyalty points at your nominated Home Store. If you’re unsure which store is your Home Store, you can check any email from Top Drop Rewards or contact us at [email protected]

I opted-in to Cellarbrations newsletter, but I'd like to opt-out now - can you help?

You can opt out of comms via the preference centre. This can be found at the bottom of any email received from Cellarbrations.

 

MAJOR PRIZES

 

When will the major prizes be drawn?

The Major Draw will take place at 11:00 am AEDT on 27/03/26 and winners will be notified by email within seven (7) days of the Major Draw.

You'll also be able to see the list of major prize winners here on 03/04/2026.

Where can I see who has won the main prizes?

All major prize winners will be published here after prize winners have been notified of their win.